Help Line : 09833383396   Email : support@jupitershop.com

Return Policy

At Jupiter Shop, we truly care about your satisfaction which is why we offer free returns within 15 days of placing an order. Not only that, we process your returns request ( exchange or refund ) within 7 working days ! 100% of the amount is refunded within the stipulated time.

Following is our simple 5 step procedure for returns :-

1) Call us on 9833383396 or email us on support@jupitershop.com to place a returns request.
2) Put the product in the returns bag given to you along with the order.
3) Our person will subsequently come and collect the returns parcel.
4) Once we receive the product, an inspection will be conducted to ensure the product is in an unused condition with tags and packaging intact. Upon QC approval you will be eligible for an exchange / refund.
5) An exchanged product would be shipped / a refund would be processed.

Refunds :

a) Refunds for Cash on Delivery : You will have to email us your bank details so we can remit the money to your bank account. Bank details include :- Name of Account Holder, Bank Name, Branch Name, Account Number, Account Type & IFSC Code. Alternatively, you can request for a cheque to be couriered in your name. COD charges are non refundable.
b) Refunds for Credit / Debit card payments : Your refund amount will be reversed onto your card. The same will reflect in your subsequent card statement.

Multiple returns are chargeable.